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What is an escape room?

An escape room is a real-life experience where players are usually “locked” in a themed room and have to find and solve successive clues to escape (hopefully!) within an hour. Players must work together and combine their efforts to make it out in time.

Is the door really locked?

Yes and no. For safety reasons and for those unexpected toilet breaks, the doors are equipped with an emergency exit button. If you are nervous, please feel free to ask us to demo this for you.

What if we need help during the game?

Every team is assigned a Game Master. Your Game Master will welcome and brief you, monitor your progress via CCTV, provide hints from time to time and be available to take a photo of your team afterwards.

How many players should there be per room?

We recommend 4 players per team, but some of our rooms accommodate up to 6 players. All Aboard is designed for older children, but also works well with 2 teenagers. For groups larger than 6, we recommend splitting up and doing more than one room. That way, each player gets a chance to participate and benefit from the full experience. 

How much does it cost?

Our rooms cost R375 per person. We can process payments onsite for additional players (up to 6), but we are unable to process refunds for players that couldn’t make it, so please ensure the correct number of players before completing your booking.

How do I book?

Bookings are essential. Payment needs to be made upfront. You can book (or check availability) online, via email or in-person. In-person we can only accept Visa and Mastercard card payments. After booking online, you will receive a confirmation email. If you do not receive one, please email us at info@escrooms.co.za. For corporate events, please email us directly.

Can we cancel or reschedule our booking?
While we do not offer cancellations or refunds, we are able to reschedule your booking, provided we are given 24 hours’ notice. Please get in touch with us for more information.
When should I arrive for my game, and how long does it take?

Please arrive 15 minutes before your game starts to sign the necessary waivers and for some general guidelines and tips! Teams are given an hour to escape the room, but can escape earlier, depending on the size and capabilities of the group. Afterward, there is a short debriefing, and we’ll be available to take a team picture. If you arrive more than 10 minutes late, you risk forfeiting part of your game time to accommodate subsequent players.

Is there an age limit?

There is no age limit, however, Lost in Wonderland, The Attic and The Ancient Tomb rooms are designed for adults. We do allow younger players to participate in these rooms, however, the themes and content may be too complex and/or inappropriate for younger players. For these three rooms, at least one paying adult must accompany anyone under the age of 12. All Aboard is designed to accommodate children 8 years and up. While parents do not need to be in the room with the children, they are encouraged to remain close by as some groups do finish earlier than others. All players under the age of 18 require a guardian to sign their waiver.

Do you offer Gift Vouchers?

Yes, we do. Please email us for more information. Vouchers are non-refundable and valid for 1 year.

Can you accommodate large parties or corporate events?

For large parties and corporate events, please contact us directly.

Should you tip your Game Master?

Tipping is by no means expected, but always appreciated.

Accessibility and Health Concerns

If you make use of a pacemaker, please bring this to our attention. Unfortunately, our rooms are not wheelchair friendly. Please note that our rooms do make use of flashing lights and require at least one member of the team to be able to differentiate between different colours. Please don’t hesitate to get in touch with us before booking a game if you are concerned about a specific health issue.

If you have a question that we haven't addressed above, please get in touch with us.

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The Attic

ALL Aboard

The Tomb

Lost in Wonderland

The Attic

2 players

R750

3 players

R1125

4 players

R1500

5-6 players

R1740

2 players

R600

3 players

R900

4 players

R1200

5-6 players

R1500 – R1800

All Aboard

2 players

R750

3 players

R1125

4 players

R1500

5-6 players

R1400

2 players

R600

3 players

R900

4 players

R1200

5-6 players

R1500 – R1800

The Ancient Tomb

2 players

R750

3 players

R1125

4 players

R1500

5-6 players

R1740

2 players

R600

3 players

R900

4 players

R1200

5-6 players

R1500 – R1800

Lost in Wonderland

2 players

R750

3 players

R1125

4 players

R1500

5-6 players

R1740

2 players

R600

3 players

R900

4 players

R1200

5-6 players

R1500 – R1800